Terms and Conditions
Last Updated: 24 July 2024
Welcome to https://shreybhootra.com. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use the site.
- Use of the Site
You may use the site for lawful purposes only. You agree not to engage in any conduct that would disrupt or interfere with the site’s operation or violate any applicable laws. - Account Registration
To access certain features of the site, you may need to register an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. - Intellectual Property
All content on the site, including text, graphics, logos, and images, is the property of Company or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent. - Pricing and Availability
All prices are subject to change without notice. We strive to display accurate product information, but errors may occur. In the event of an error, we reserve the right to correct it and to cancel or refuse any order placed for products listed at an incorrect price.
Privacy Policy
Last Updated: 24 July 2024
- Information We Collect
We collect personal information that you provide to us, such as your name, email address, shipping address, billing address, phone number, payment information, and details necessary to process your order and provide customer support. We also collect usage data, including your IP address, browser type, pages visited, and time spent on pages, through cookies and similar tracking technologies. - How We Use Your Information
We use your information to process and fulfill your orders, communicate with you, improve our website and services, send you promotional offers (opt-out available), and comply with legal obligations. - How We Share Your Information
We do not sell or rent your personal information to third parties. We share your information with service providers who perform services on our behalf, legal authorities if required by law, and in connection with business transactions such as mergers or acquisitions. - Security
We implement security measures to protect your personal information. However, we cannot guarantee absolute security. - Your Rights
You can access, update, and delete your personal information, and opt-out of marketing communications by contacting us. - Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. - Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page. - Contact Us
Email: hr@techoelectra.com
Address: 301/302 Pride Kumar Senate,Shivajinagar,Pune, Maharashtra India. 411016.
Phone:8637706573 - Refunds and Cancellations
- Refund Policy
We strive to ensure customer satisfaction with our products and services. If you are not satisfied with your purchase, you may request a refund or exchange within 5 days of receiving your order.
1.1 Conditions for Refunds
The item must be unused, in its original packaging, and in the same condition that you received it.
Proof of purchase is required.
1.2 Non-Refundable Items
Perishable goods, custom products, and digital downloads are non-refundable.
- How to Request a Refund
To request a refund, contact our customer service at hr@techoelectra.com with your order number and reason for the return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. - Processing Time
Approved refunds will be processed, and a credit will be applied to your original method of payment within 5-7 working days. Depending on your bank, it may take additional time for the refund to be reflected in your account. - Cancellations
You may cancel your order before it has been shipped. If the order has already been shipped, please follow the return process mentioned above.
Pricing
All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise. Prices and availability of products are subject to change without notice. We strive to ensure accurate pricing but reserve the right to correct any errors.
Shipping Policy
- Shipping Timeframes
We offer the following shipping options:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
- Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. - Order Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. - Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with tracking information. - International Shipping
We currently [do/do not] offer international shipping. For international orders, please contact us for more information. - Shipping Delays
We are not responsible for shipping delays caused by factors beyond our control, such as carrier delays, customs delays, or natural disasters.